BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20260414T130000Z DTEND:20260414T140000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Building Customer Service Through Connection DESCRIPTION:Exceptional customer service begins with understanding people. In this engaging session\, we will explore how to recognize and adapt to different communication styles to connect authentically with clients and colleagues. Through practical strategies and real-world examples\, attendees will learn how to tailor their approach\, resolve conflicts with empathy\, and foster trust that turns every interaction into a positive experience. Ideal for Chamber of Commerce members and business professionals\, this session offers actionable tools to strengthen relationships\, enhance customer loyalty\, and elevate overall service excellence.\n\n\n\nFacilitated by: Chris Drouin\, Sandler/EAM Consulting Group X-ALT-DESC;FMTTYPE=text/html:Exceptional customer service begins with understanding people. In this engaging session\, we will explore how to recognize and adapt to different communication styles to connect authentically with clients and colleagues. Through practical strategies and real-world examples\, attendees will learn how to tailor their approach\, resolve conflicts with empathy\, and foster trust that turns every interaction into a positive experience. Ideal for Chamber of Commerce members and business professionals\, this session offers actionable tools to strengthen relationships\, enhance customer loyalty\, and elevate overall service excellence.
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\nFacilitated by: Chris Drouin\, Sandler/EAM Consulting Group LOCATION:Food Bank of Eastern Michigan 1939 Howard Ave. Flint\, MI 48503 UID:e.2606.20156 SEQUENCE:3 DTSTAMP:20260502T040315Z URL:https://members.flintandgeneseechamber.org/events/details/building-customer-service-through-connection-20156 END:VEVENT END:VCALENDAR