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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20160315T120000Z
DTEND:20160315T170000Z
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SUMMARY:Certified Tourism Ambassador Class
DESCRIPTION:The Flint & Genesee Tourism Ambassador Program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience they are more likely to return in the future and also share their experience with others. Everyone benefits — the visitor\, the industry\, the local economy\, and most importantly\, the front-line worker.\n\nProgram Curriculum\n\n\n	Module 1: The Power of Tourism\n	Module 2: Discovering Flint & Genesee\n	Module 3: Knowing\, Finding\, Using Resources\n	Module 4: Exceeding Customer Expectations\n\nThe curriculum is delivered through reading assignments and in-class participation.\n\nProgram Requirements\n\nEvery certification program requires successful completion of a core curriculum. The following recaps the requirements to earn the CTA designation:\n\n	Complete required reading\n	Attend half-day classroom session\n	Complete learning assignments\n	Complete open-book examination\n\nUpon successful completion\, participants will earn the Certified Tourism Ambassador™ designation and receive a CTA certificate and lapel pin. An annual renewal process of certification is also necessary to maintain your certification.\nCost\nThere is a one-time non-refundable\, non-transferable application fee of $30 per person and an annual renewal fee of $15 per person.\n\nTo access a class schedule\, to register or for additional information visit www.CTANetwork.com.
X-ALT-DESC;FMTTYPE=text/html:<img class="alignright" alt="" src="http://www.flintandgenesee.org/wp-content/uploads/2015/10/FGCVB_CTAlogo.jpg" width="282" height="167" />The Flint &amp\; Genesee Tourism Ambassador Program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience they are more likely to return in the future and also share their experience with others. Everyone benefits — the visitor\, the industry\, the local economy\, and most importantly\, the front-line worker.\n\n<strong>Program Curriculum\n</strong>\n<ul>\n	<li>Module 1: The Power of Tourism</li>\n	<li>Module 2: Discovering Flint &amp\; Genesee</li>\n	<li>Module 3: Knowing\, Finding\, Using Resources</li>\n	<li>Module 4: Exceeding Customer Expectations</li>\n</ul>\nThe curriculum is delivered through reading assignments and in-class participation.\n\n<strong>Program Requirements</strong>\n\nEvery certification program requires successful completion of a core curriculum. The following recaps the requirements to earn the CTA designation:\n<ul>\n	<li>Complete required reading</li>\n	<li>Attend half-day classroom session</li>\n	<li>Complete learning assignments</li>\n	<li>Complete open-book examination</li>\n</ul>\nUpon successful completion\, participants will earn the Certified Tourism Ambassador™ designation and receive a CTA certificate and lapel pin. An annual renewal process of certification is also necessary to maintain your certification.\n<h3>Cost</h3>\nThere is a one-time non-refundable\, non-transferable application fee of $30 per person and an annual renewal fee of $15 per person.\n\nTo access a class schedule\, to register or for additional information visit <a href="http://www.ctanetwork.com/" target="_blank">www.CTANetwork.com</a>.\n\n<strong> </strong>
LOCATION:McLaren Hospitality House 3170 Beecher Road Flint MI 48532
UID:e.2606.2220
SEQUENCE:3
DTSTAMP:20260411T033952Z
URL:https://members.flintandgeneseechamber.org/events/details/certified-tourism-ambassador-class-03-15-2016-2220
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