Youth Mentoring Case Manager

Big Brothers Big Sisters of Flint and Genesee County is a nonprofit in Flint, MI. We have been serving the community since 1944 in life-changing one-to-one mentoring relationships. Through dedicated support and comprehensive programming, we strive to foster personal growth, educational success, and community engagement, ultimately guiding our mentees towards a brighter, self-sufficient future.

Our work environment includes:

• Diversity and inclusion
• Sense of purpose
• Personal and professional growth opportunities
• Culture of collaboration

RESPONSIBILITIES

Match Coordination:

• Facilitate the matching process between mentors and mentees, considering interests, backgrounds, and program goals.
• Conduct thorough assessments of potential mentors and mentees.

Support and Supervision:

• Provide ongoing support and guidance to mentor-mentee pairs, addressing any challenges or concerns.
• Conduct regular check-ins and progress evaluations with both mentors and mentees.

Training and Development:

• Develop and deliver training programs for new mentors and provide ongoing training opportunities.
• Organize workshops and events to enhance the mentoring experience.

Case Management:

• Maintain accurate and up-to-date records of all mentor-mentee interactions.
• Ensure compliance with program policies and procedures.
• Monitor and report on the progress and outcomes of mentoring relationships.

Community Outreach:

• Build and maintain relationships with community partners and stakeholders.
• Promote the mentoring program within the community to recruit new mentors and mentees.

Evaluation and Improvement:

• Conduct regular evaluations of the mentoring program’s effectiveness.
• Use feedback to continuously improve program quality and impact.

QUALIFICATIONS:

• Bachelor’s degree in social work, psychology, education, or a related field (Master’s preferred).
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Experience working with diverse populations.
• Proficiency in Microsoft Office and case management software.
• Valid driver’s license and reliable transportation

Job Type: Full-time

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Human service: 1 year (Required)
• Experience with Case Management, Youth Development, or a related field (Preferred

Ability to Commute:

• Flint, MI 48503 (Required)

Work Location: In person